Shipping Policy

Shipping Methods & Costs

We offer free shipping on most orders, with several delivery options to suit your needs. Shipping costs, if applicable, are calculated based on the order’s weight and destination. You’ll see the final shipping cost at checkout before you complete your purchase. Please note that we reserve the right to adjust shipping fees if needed.

Processing Time

All orders are typically processed within 1 to 3 business days. Processing time is not included in the delivery estimate.

Delivery Times

Delivery times vary depending on your location. Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances such as weather or carrier issues. We appreciate your patience and understanding.

We currently ship within the US and the UK

If you're located in Spain, France, Germany, or Italy, please purchase our products directly through Amazon for faster delivery and local support.Shipping costs and delivery times within the US and UK vary by location and order size. You’ll be able to view exact shipping rates during checkout.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier's website. Please allow up to 24 hours for the tracking information to become available.

Shipping Inquiries

If you have any questions or concerns regarding your shipment, please contact our customer support team at support@sensica.com.

Shipping FAQ

We currently ship within the United States and the United Kingdom. For customers in Spain, France, Germany, or Italy, please order through Amazon for faster local delivery.

Yes, we offer free shipping on most orders. If any shipping fees apply, they will be clearly shown at checkout.

Delivery times vary by location, but here are our standard estimates:

  • 3 to 7 business days
  • 2 to 5 business days

Please note these are estimates and may vary slightly due to carrier delays, holidays, or remote delivery areas. You’ll see a more accurate delivery window at checkout.

Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this number to follow your shipment on the carrier’s website. Please allow up to 24 hours for tracking to activate.

If your order hasn't been processed yet, contact our customer support at support@sensica.com as soon as possible. We’ll do our best to help.

While rare, delays can happen due to weather or carrier issues. If your package is significantly delayed or lost, reach out to our support team and we’ll assist you in resolving it.

Orders placed through our US or UK websites are not subject to import fees. If you're purchasing from outside these regions (e.g. through Amazon), local customs rules may apply.

Our customer support team is here to help. Reach out to us anytime at support@sensica.com.

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Our customer support team is here to help.

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CONTACT US

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Address

Broadway 1560, New York, NY
10036

Email

support@sensica.com

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