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Welcome to Sensica - Your Path to Results Starts Here
We’re committed to your success with your new device. That’s why we offer a Free Personalized Treatment Plan,valued at $149, with one of our licensed estheticians. They’ll answer your questions, tailor the routine to your needs, and help you get the most out of your device.
Everything You Need to Know Before Your First Treatment with Your Sensica Device. Click on your device below to access manuals, how-to videos, and FAQs.
Hair Removal Devices
Get everything you need to start your Sensilight™ Pro hair removal journey.
Download Sensilight™ Prouser manual, get real-time advice from fellow users and our estheticians in our FB community.
Prefer to speak to a real person?
Email us at support@sensica.com or call (218) 501-5750 - We’re here for you.
Sensilight Pro FAQ: Making Your Hair Removal Journey Effortless
🔌 How do I charge the device?
Before your first use, plug it in and give it a full charge. This takes up to two and a half hours. You can use the device while it's charging, but it will charge more slowly that way. Once it's done, unplug it. Avoid charging it in a hot room or covering it during charging. If you don’t use the device for a while, recharge it every six months to maintain the battery.
Before your first use, plug it in and give it a full charge. This takes up to two and a half hours. You can use the device while it's charging, but it will charge more slowly that way. Once it's done, unplug it. Avoid charging it in a hot room or covering it during charging. If you don’t use the device for a while, recharge it every six months to maintain the battery.
🧪 How do I prepare for treatment?
Shave or trim the hair in the area you want to treat. Don’t wax or pluck—those remove the hair at the root, and the device needs the root there to work. Make sure the skin is clean, dry, and free of any products like lotion, deodorant, or makeup. Remove jewelry too. No gels or creams needed during treatment—just clean skin.
Shave or trim the hair in the area you want to treat. Don’t wax or pluck—those remove the hair at the root, and the device needs the root there to work. Make sure the skin is clean, dry, and free of any products like lotion, deodorant, or makeup. Remove jewelry too. No gels or creams needed during treatment—just clean skin.
How do I use the device?
Turn it on—it’ll start at the lowest energy level. Press the trigger to flash. For large areas like legs, hold the trigger down after three flashes and it will switch to Glide Mode, which auto-flashes as you move the device. Always make sure the treatment window is flat against the skin, and avoid flashing the same spot more than once per session. Once you’re done, turn it off and store it in a dry, cool place.
Turn it on—it’ll start at the lowest energy level. Press the trigger to flash. For large areas like legs, hold the trigger down after three flashes and it will switch to Glide Mode, which auto-flashes as you move the device. Always make sure the treatment window is flat against the skin, and avoid flashing the same spot more than once per session. Once you’re done, turn it off and store it in a dry, cool place.
Do I need to test it before I use it fully?
Answer
Answer
Where can I use it?
You can treat areas like your legs, arms, underarms, bikini line, stomach, back, chest, and face—below the cheekbones only. Don’t use it on your eyes, lips, nipples, genitals, anus, tattoos, or any area with moles or dark spots.
You can treat areas like your legs, arms, underarms, bikini line, stomach, back, chest, and face—below the cheekbones only. Don’t use it on your eyes, lips, nipples, genitals, anus, tattoos, or any area with moles or dark spots.
What’s the treatment schedule?
For body hair, start with one treatment every two weeks for the first eight weeks, then switch to monthly sessions for maintenance. For facial hair, stick to the same two-week schedule for the first five treatments, then go monthly. You’ll likely see some results after a few sessions, but it may take 6 to 8 weeks for noticeable changes.
For body hair, start with one treatment every two weeks for the first eight weeks, then switch to monthly sessions for maintenance. For facial hair, stick to the same two-week schedule for the first five treatments, then go monthly. You’ll likely see some results after a few sessions, but it may take 6 to 8 weeks for noticeable changes.
What do the lights mean?
A steady green light means it’s ready to flash. An orange or red light means either the device doesn’t have full contact with your skin, or your skin tone is too dark for safe treatment.
A steady green light means it’s ready to flash. An orange or red light means either the device doesn’t have full contact with your skin, or your skin tone is too dark for safe treatment.
What if the device won’t flash?
Check that the treatment window is fully touching your skin. Make sure it’s clean and properly attached. If you still have trouble, reset the device by turning it off for 10 seconds and back on again. If nothing works, contact Sensica support.
Check that the treatment window is fully touching your skin. Make sure it’s clean and properly attached. If you still have trouble, reset the device by turning it off for 10 seconds and back on again. If nothing works, contact Sensica support.
Get everything you need to start your hair removal journey with confidence.
Download Sensilight™ Mini user manual, get real-time advice from fellow users and our estheticians in our FB community.
Prefer to speak to a real person?
Email us at support@sensica.com or call (218) 501-5750 - We’re here for you.
Sensilight Mini FAQ: Your Guide to Smooth, Simple Hair Removal
How often should I be using it now?
If you’ve just started, keep your first 1–4 sessions two weeks apart, then switch to every four weeks. After your main course, you can do a quick touch-up once a month to maintain smoothness.
If you’ve just started, keep your first 1–4 sessions two weeks apart, then switch to every four weeks. After your main course, you can do a quick touch-up once a month to maintain smoothness.
🧪 How should I prep before each session?
Shave or trim the area so the skin is smooth and clean. No creams, powders, deodorants, or perfumes beforehand. Avoid gels or anything flammable for at least an hour before use.
Shave or trim the area so the skin is smooth and clean. No creams, powders, deodorants, or perfumes beforehand. Avoid gels or anything flammable for at least an hour before use.
What’s normal to feel during treatment?
Expect a quick flash of light, a soft popping sound, and a warm, gentle sting. That’s your device doing its job.
Expect a quick flash of light, a soft popping sound, and a warm, gentle sting. That’s your device doing its job.
Why is my hair still growing after a session?
Totally normal. Hair can keep growing for up to two weeks after treatment before naturally shedding.
Totally normal. Hair can keep growing for up to two weeks after treatment before naturally shedding.
What if my skin feels red or sensitive?
A bit of redness or sensitivity is normal and usually fades in a day or two. If it lingers, take a break and check with your doctor.
A bit of redness or sensitivity is normal and usually fades in a day or two. If it lingers, take a break and check with your doctor.
Can I be in the sun during my treatments?
Avoid long sun exposure for four weeks before and two weeks after each session. If you have to be outside, use sunscreen.
Avoid long sun exposure for four weeks before and two weeks after each session. If you have to be outside, use sunscreen.
My device isn’t flashing – what now?
Check that the treatment window is fully touching your skin, that your skin tone is in the allowed range, and that you’re not treating an area that’s too small, curved, or bony. The safety sensor will block flashes if conditions aren’t right.
Check that the treatment window is fully touching your skin, that your skin tone is in the allowed range, and that you’re not treating an area that’s too small, curved, or bony. The safety sensor will block flashes if conditions aren’t right.
Everything you need for your Sensilight™ ICE hair removal journey is right here.
Download the Sensilight™ ICE user manual, connect with other users and our expert estheticians in our Facebook community, and get tips in real time.
Prefer to speak to a real person?
Email us at support@sensica.com or call (218) 501-5750 - We’re here for you.
For best results, use Sensifirm once a week on each treatment area for 8 weeks. After that, you can repeat treatments whenever you feel your results need a boost.
For best results, use Sensifirm once a week on each treatment area for 8 weeks. After that, you can repeat treatments whenever you feel your results need a boost.
Do I have to use the Base Gel?
Yes. Always apply a thin, even layer of the Sensifirm Base Gel before treatment. It helps the device deliver radiofrequency energy safely and effectively. Using it without gel can compromise results and may cause discomfort.
Yes. Always apply a thin, even layer of the Sensifirm Base Gel before treatment. It helps the device deliver radiofrequency energy safely and effectively. Using it without gel can compromise results and may cause discomfort.
What should I feel during treatment?
You’ll notice a warm sensation and a gentle vibration as the device works. Mild redness or pinkness during or just after use is normal and should fade quickly.
You’ll notice a warm sensation and a gentle vibration as the device works. Mild redness or pinkness during or just after use is normal and should fade quickly.
What energy level should I choose?
If you’ve already done your preliminary test, use the highest level that felt comfortable. Level 3 is recommended for most users, but you can use a lower level if your skin heats up too quickly.
If you’ve already done your preliminary test, use the highest level that felt comfortable. Level 3 is recommended for most users, but you can use a lower level if your skin heats up too quickly.
Can I use Sensifirm if my skin feels sensitive after the last session?
No. Wait until your skin feels completely normal before treating the same area again. Do not use on irritated, inflamed, or broken skin.
No. Wait until your skin feels completely normal before treating the same area again. Do not use on irritated, inflamed, or broken skin.
What should I do after treatment?
Wipe off any remaining Base Gel, avoid very hot water for two days, skip harsh scrubs, and protect treated skin from direct sunlight with SPF 30 or higher.
Wipe off any remaining Base Gel, avoid very hot water for two days, skip harsh scrubs, and protect treated skin from direct sunlight with SPF 30 or higher.
My device isn’t warming up or vibrating – what’s wrong?
Make sure the Base Gel is applied, the electrodes are in full contact with your skin, and at least two electrodes are touching the skin at all times. Check that it’s plugged in securely and the power outlet is working.
Make sure the Base Gel is applied, the electrodes are in full contact with your skin, and at least two electrodes are touching the skin at all times. Check that it’s plugged in securely and the power outlet is working.
How do I clean my Sensifirm?
Get everything you need to start your Sensilift journey with confidence.
Download your Sensilift™ user manual, get real-time advice from fellow users and our estheticians in our FB community.
Prefer to speak to a real person?
Email us at support@sensica.com or call (218) 501-5750 - We’re here for you.
Perform a patch test 48 hours before your first full treatment on each area you plan to treat. This helps find the right energy and speed level for your comfort and ensures your skin reacts well.
Perform a patch test 48 hours before your first full treatment on each area you plan to treat. This helps find the right energy and speed level for your comfort and ensures your skin reacts well.
How do I prepare my skin before each session?
Make sure your skin is clean, dry, and free of lotions or oils. Remove any jewelry from the treatment area. If you have long or thick facial hair, shave it first. Avoid using alcohol, acetone, or fragranced products on your skin an hour before treatment.
Make sure your skin is clean, dry, and free of lotions or oils. Remove any jewelry from the treatment area. If you have long or thick facial hair, shave it first. Avoid using alcohol, acetone, or fragranced products on your skin an hour before treatment.
What should I expect during use?
You’ll feel a gentle warmth as the RF energy works. Your skin may look slightly pink or red afterward—this is normal and usually fades quickly.
You’ll feel a gentle warmth as the RF energy works. Your skin may look slightly pink or red afterward—this is normal and usually fades quickly.
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